This article presents a framework for mapping digital communication systems and thereby analyzing how and why structural conditions differ across national contexts. Following the ‘turn to infrastructure’ in Internet studies, we conceptualize communication systems as made of infrastructural, market, and policy structures that enable and constrain mediated communication in a given society. As opposed to media system analyses that typically focus on legacy media institutions, we take individual Internet users as our theoretical point of departure and ask how their communicative capabilities are regulated. In order to exemplify the application of the framework, we describe the methodological steps in a mapping of the components of the Danish communication system. In conclusion, we discuss the overall findings that the method uncovers and its implications for future comparative research.
Today, websites operate in a modular fashion, outsourcing the surveillance and datafication of users to outside companies, along with security functions, video hosting, and so on. These third-party services (TPSs) function as key enablers of the web, with respect to functionality and the monetization of user activity. Departing from critical data studies and media systems analysis, the article contributes to understanding TPS infrastructures by placing these in a wider context of markets, cultural differences and regulation. Through a study of top-150 websites from the 28 EU countries, the article demonstrates how the use of TPSs varies between different parts of the region and different types of sites, and traces this variation to issues of language, regulatory traditions and differences in online businesses. These insights may inform current debates about surveillance capitalism and big data, by linking different forms of commodification of users’ behavioural data to broader social and cultural structures.
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