The incessant changes in technology generate new products and services, presenting multiple opportunities for the complex educational environment. Consequently, higher education institutions must be attentive to these changes to ensure that students have the knowledge and skills necessary for the work environment. This research aimed to identify studies related to digital transformation and digital literacy in higher education institutions through a systematic study of literature. The search resulted in 830 articles published in the Scopus and Web of Science databases from 2015 to 2022. Quality questions, inclusion and exclusion criteria were applied where 202 articles were selected for the study. The results show (a) interest of educational institutions in empirical studies where technologies are incorporated for didactic purposes, (b) challenges of opportunity in training programs to develop digital competences of teachers and students, (c) little interest in the development of media literacy, (d) the methodological aspects of the studies allow exploring new perspectives of digital transformation in higher education. This article may be of interest to academics, decision-makers and trainers of future professionals to introduce educational technology into learning processes in line with the complex demands of the world of work and society.

The dynamics of change in the work environment are becoming more dizzying, given that adopting new technologies generates new knowledge and jobs. This research analyzed a case study of a Mexican university implementing alternative credentials. The method was instrumental case study research, with exploratory and descriptive categories, applying three instruments: documentary analysis of alternative credential programs, a questionnaire, and interviews with the experts involved in designing and delivering alternative credentials. In this case, the implementation of alternative credentials coincided with the reference frameworks of the European Union and the province of Ontario, Canada. Their frameworks mention the vision and institutional mission of alternative credentialing for the value offered, its definition, operation, award processes, accreditation, and quality. The case provides data for interested higher education institutions, such as why to do it, the strategy to follow, the added value offered, the elements that define it and its design, the assessment process and assignment, the timing of accreditation, and where it is recognized. This research contributes recommendations for defining and managing alternative credentials to serve as a reference for other universities interested in incorporating technologysupported educational innovations.

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