In this paper we describe results from testing coMotion, a shape-changing bench, in three different contexts: a concert hall foyer, an airport departure hall and a shopping mall. We have gathered insights from more than 120 people, with regard to how users experience and make sense of the bench's shape changing capability. The paper applies McCarthy and Wright's six different sense making processes (anticipating, connecting, interpreting, reflecting, appropriating and recounting) as an instrument to analyse people's experience with shape-changing furniture in the wild. The paper also introduces exploring as a seventh sense making process. Based on this analysis, the paper points to three relevant aspects when designing shapechanging artefacts for the wild, namely: 1) Affordance of shape-changing interfaces, 2) Transitions between background and foreground and 3) Interpreting physically dynamic objects.
Actuated Interfaces are receiving a great deal of interest from the research community. The field can now present a range of point designs, illustrating the potential design space of Actuated Interfaces. However, despite the increasing interest in Actuated Interfaces, the research carried out is nevertheless primarily preoccupied with the technical challenges and potential application areas, rather than how users actually approach, experience, interpret and understand Actuated Interfaces. Based on three case studies, investigating how people experience Actuated Interfaces, we point to; magic, movement and ambiguity as fruitful perspectives for understanding users' experiences with Actuated Interfaces. The three perspectives are employed to reflect upon opportunities and challenges, as well as point to open questions and relevant areas for future research for Actuated Interfaces.
In this paper we introduce coMotion, a shape-changing bench. We explore how physical changes of the bench can shape social situations and how contextual atmospheres may affect users' experience of the shape-changing bench and its surroundings. The bench was tested in three different contexts; a concert hall, an airport and a shopping mall. We gathered insights from more than 120 people, as they unexpectedly encountered the shape changing capabilities of the bench. By taking the user tests out of the lab and into the wild, we explored the influence of context on the users experience of a shape-changing interface, as well as on the experienced atmospheres.
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