In this exploratory study, eight focus groups were conducted, utilizing 83 participants. A structured, but flexible, interview guided by trauma theory was designed to solicit perspectives on the impact of the September 11, 2001, attacks on the Arab American community in New York City. Participants identified several common areas of concern, including fear of hate crimes, anxiety about the future, threats to their safety, loss of community, isolation, and stigmatization. Barriers to services and current mental health needs were discussed. The results of this study may assist social workers and clinical psychologists in developing targeted mental health initiatives using community outreach strategies. This approach may enhance recovery and healing at the individual and community levels, particularly if services are provided by those who are culturally and linguistically competent and sensitive.

This study developed a causal diagram addressing the predictors of work satisfaction, burnout and turnover among professional social workers in Israel. A random sample of 218 social workers completed self‐administered surveys. Multiple regression and canonical correlation analyses were conducted to estimate a causal model that best predicts work satisfaction, burnout, and turnover among social workers. The results indicated that higher satisfaction, lower burnout, and lower turnover were a function of higher collegial relationship, greater supervision, adequate working conditions, greater opportunities for promotion, and Jewish ethnicity. In addition, higher satisfaction and lower burnout were a function of higher education and greater autonomy, whereas higher turnover was related to a lower salary and the social worker's relative youth. Limitations of the study and recommendations are discussed.

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