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Access to this document was granted through an Emerald subscription provided by UNIVERSITY OF WISCONSIN MADISON For Authors:If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comWith over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.Abstract The theory of constraints (TOC) is a multi-faceted systems methodology that has been developed to assist people and organisations to think about their problems, develop breakthrough solutions and implement those solutions successfully. This paper describes a literature-based research project examining the results of TOC applications reported in the literature. In particular, it presents here the results of a meta-analysis of over 80 successful TOC applications, based on available quantitative data, which showed that significant improvements in both operational and financial performance were achieved as a result of applying TOC. Despite extensive searches, the research found no reports of failures. While reports are mainly from manufacturing organisations, the findings may be generalisable to other types of organisations, particularly to their operational aspects. The paper concludes with an agenda for future research on the use of TOC in operations and production management.

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