Objective We report on the extent of veteran homelessness in Australia, what has already been done to address it and what actions are recommended to further improve the response. Conclusions Work conducted by not-for-profit organisations and the Department of Veterans’ Affairs are outlined with positive prospects for significant coordinated action to further address the situation reported.

This is a case study of a young man with a mild intellectual disability and schizophrenia, who as a result of engaging in high‐risk behaviour acquired HIV and subsequently developed AIDS dementia. This resulted in a crisis of care that could not be resolved by traditional diagnostic based clinical services. A care package was developed by the authors that focused on the young man's needs, while embracing the principles of harm minimisation and the least restrictive environment. The authors argue that it is only through the development of a cross‐sectorial approach based on the needs of the individual that the needs of people with complex care issues can be met.

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