Healthcare professionals often strive to satisfy their patients by addressing their healthcare issues. Patient satisfaction is a crucial component in evaluating the quality of healthcare because it shows how well the staff is achieving the patients' goals. It has a significant impact on patients' expectations. The hospital sector must attain service quality standards that include accurate and precise outcomes of medical examinations, as well as polite and helpful treatment. The level of patient satisfaction affected many different areas of health care organisations. Customer loyalty was thought to be mostly influenced by the caliber of the services provided. Patients who experience such contentment will feel at ease and develop a favourable opinion of the caliber of the services. A key factor in achieving patient satisfaction was service quality. As a result, the patient felt that hospital services deserved to be at the top, leading him to pledge his commitment by refusing to use hospitals run by other companies.

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Supply chain enactment engages in a diversified shareholder environment and need provenance, transparency, and trust. The establishment of a decentralised infrastructure comprising several stakeholders is made possible by blockchain technology. The blockchain technology is suited for multi-stakeholder supply chain applications because of these processes. This chapter covers the elements that make up the supply chain, outlines its needs, and describes how blockchain technology might help. This chapter focuses on the use of blockchain technology to develop data and trust management. To assist the stakeholders in making an educated choice, the significance of scalability and interoperability in a blockchain-dependent supply chain is stressed. This chapter ends by downplaying the design difficulties and untapped potential of the blockchain-dependent supply chain industry.