Purpose The purpose of this study is to explore the life of the victim’s parents in Karnataka and to gain a better understanding of the consequences or impact of sex trafficking on them. Design/methodology/approach A narrative research design was used in the study. Applying the method of narrative inquiry and the concept of three common spaces, the study explored the actual life situations and experiences of the victim’s parents. The study covered three pairs of parents as participants from two cities, i.e. Mysore and Bangalore in the state of Karnataka. Data was collected through in-depth face-to-face interview, informal conversations, photographs and field notes. Findings The study found that the victims’ parents are living an isolated or socially alienated life with potential symptoms of behavioural, cognitive and emotional disorders. The study also found that the victim’s parents fundamental right to live with dignity and respect have been violated. A significant finding in the study was that the parents did not cite or refer to any substantial efforts undertaken by non-governmental organisations in reintegrating the victim’s families within their communities. There are many rehabilitative services available for the victims. Unfortunately, the victim’s parents mostly remain unnoticed and unattended by therapists, social work practitioners and policymakers. An appeal is made to therapists, social workers, policymakers and individuals to support the victim’s parents. Originality/value All forms of human trafficking, especially sex trafficking has drawn considerable interest from researchers, policymakers, charities and non-government agencies. However, very little is known about the living conditions of the victim’s parents, especially the psycho-social status in their families and neighbourhood. Therefore, it was pertinent to explore the life of the victim’s parents including violation of their human rights. It highlights the importance of support from the society in reintegrating the victim’s families with their communities. This paper contributes to the qualitative literature by providing narrative evidence, which will lead to better policymaking and designing effective support services for the victim’s parents.