Representing one type of team cognition, team mental models (TMMs) are organized mental representations of the key elements within a team’s relevant environment that are shared across team members. Although introduced amid considerable confusion concerning their nature and potential usefulness, there has been a proliferation of published studies over the past decade that have directly measured TMMs using a variety of methodologies and research designs. Capturing these exciting research developments, the purpose of this review was to inventory what has been accomplished thus far and to offer an agenda for the next wave of research. Specifically, we overview the conceptual underpinnings of TMMs, discuss measurement issues, and review the empirical record related to the outcomes, antecedents, and longitudinal work on TMMs. We conclude by highlighting fruitful opportunities for further research.
There has been a recent resurgence of interest in group cognition in the field of organizational science. However, despite the apparent enthusiasm for the notion of the group mind in some modern guise, important conceptual work is needed to examine the concept critically. We attempt to do this in our treatment of the content, form, function, antecedents, and consequences of team mental models. In addition, we illustrate how the construct can bring explanatory power to theories of team performance and offer other implicationsfor research and practice.
SummaryBecause research on team mental models is still in its formative stages, there is a need for continued conceptual development of the construct and direct empirical support linking team mental models to team outcomes. Researchers in other ®elds have developed concepts that are distinct from, but clearly related to team mental models, including information sharing, transactive memory, group learning, and cognitive consensus. Although these research streams currently exist in parallel with little cross-fertilization, there is much to be gained from integration across disciplinary boundaries. Therefore, the purpose of this paper is to enrich the theoretical understanding of team mental models and to broaden the empirical research base by adopting a cross-disciplinary focus and incorporating related team knowledge domains from other literatures. Based on a synthesis of various literatures, we develop a framework that delineates the relationships among team knowledge constructs.
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