In this paper we analyze the security and usability of the state-of-the-art secure mobile messenger SIGNAL. In the first part of this paper we discuss the threat model current secure mobile messengers face. In the following, we conduct a user study to examine the usability of SIGNAL's security features. Specifically, our study assesses if users are able to detect and deter man-in-the-middle attacks on the SIGNAL protocol. Our results show that the majority of users failed to correctly compare keys with their conversation partner for verification purposes due to usability problems and incomplete mental models. Hence users are very likely to fall for attacks on the essential infrastructure of today's secure messaging apps: the central services to exchange cryptographic keys. We expect that our findings foster research into the unique usability and security challenges of state-of-theart secure mobile messengers and thus ultimately result in strong protection measures for the average user.• We performed a user study with 28 participants on the usability of SIGNAL's security features, the state-ofthe-art application for secure mobile messaging.• Our results showed that 21 of 28 participants failed to Permission to freely reproduce all or part of this paper for noncommercial purposes is granted provided that copies bear this notice and the full citation on the first page. Reproduction for commercial purposes is strictly prohibited without the prior written consent of the Internet Society, the first-named author (for reproduction of an entire paper only), and the author's employer if the paper was prepared within the scope of employment.
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