Abstract. In order to provide a scientific base to the NeQuick characterisation under disturbed conditions, the comparison of its performance for quiet and storm days is investigated in the southern mid-latitude. This investigation was realised using the two versions of the NeQuick model which were adapted to local and storm-specific response by using the critical frequency of the F2 layer (foF2) and the propagation factor (M(3000)F2) derived from three South African ionosonde measurements, Hermanus (34.40∘ S, 19.20∘ E), Grahamstown (33.30∘ S, 26.50∘ E) and Louisvale (28.50∘ S, 21.20∘ E). The number of free electrons contained within a 1 m squared column section known as total electron content (TEC) is a widely used ionospheric parameter to estimate its impact on the radio signal passing through. In this study, the TEC derived from the adapted NeQuick version is compared with observed TEC derived from Global Navigation Satellite System (GNSS) data from co-located or nearby GNSS dual-frequency receivers. The Hermanus K-index is used to select all the disturbed days (K-index ≥ 5) upon moving from low to high solar activity (from 2009 to 2012). For each disturbed day, a quiet reference day of the same month was chosen for the investigation. The study reveals that the NeQuick model shows similar reliability for both magnetic quiet and disturbed conditions, but its accuracy is affected by the solar activity. The model is much better for moderate solar activity epochs (2009 and 2010), while it exhibits a discrepancy with observations during high solar activity epochs. For instance in Hermanus, the difference between GPS TEC and NeQuick TEC (ΔTEC) is generally lower than 10 TECu in 2009, and it sometimes reaches 20 TECu in 2011 and 2012. It is also noticed that NeQuick 2 is more accurate than NeQuick 1, with an improvement in TEC estimation more significant for the high solar activity epochs. The improvement realised in the latest version of NeQuick is more than 15 % and sometimes reaches 50 %. Keywords. Ionosphere (mid-latitude ionosphere; modelling and forecasting)