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Examined is the problem of achieving the quality of education of university graduates in implementation of competence-based learning. Shown is that when assessing quality, it is necessary to focus on achieved level of compliance with requirements. The project of the higher education reform of the Ministry of Education and Science is analyzed from the standpoint of implementation of the competence-based approach in vocational education. Attention is drawn to the need to make adjustments to the formulation of competencies of graduates, and to develop real mechanisms for achievement of such by university graduates.

The authors of the article explore the problem of introducing process and risk-oriented thinking in national organizations. In 2000 the International Organization for Standartization, ISO, announced process approach as the basis principle of management in any organization. It became the embodiment of Deming’s postulate who recommended to consider any activity as a technological process. The authors show the practicability of transition from the functional structure of an organization to integrated process. New ISO 9000:2015 standards reflect presentday challenges and require that organizations should carry out risk assessment and accounting. One of the key objectives of the quality management system is to act as the prevention tool. Preventive action lies in using riskoriented thinking in formulating requirements to the quality management system. The authors introduce the system analysis method in risk management to reveal potential risks and plan preventive action.

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The authors study the problem of improving the level of training of university and college graduates by using modern approaches, based on the principles of quality management, in the system of professional education. In order to develop creative economy, the government of Russian Federation focuses on scientific and educational centers including regional ones which work on the basis of organizations of professional education. According to many experts, the level of training in regional higher educational institutions and branches of those located in the capital of the country does not comply with innovation requirements. There is a need for building modern material base in the regional higher educational institutions and colleges; there is a need for decent salaries for the staff. Educational institutions should accept the ideology of quality to be followed by all the employees not in words, but in deeds. The learning process used for centuries and based on the transmission of knowledge from a teacher to a student has exhausted itself. The basic principle of quality management is the process approach. The basis for students’ high level of training is organization and implementation of the educational and training process in educational institutions. The main subjects of the process are teachers and students. The efficiency of the educational process will increase if such approaches as consumer-orientedness, leadership and personnel interaction are used. The authors suggest making analysis of interdisciplinary links of the content of academic disciplines set out in the working academic programs. They also point out the advisability of a system of training in the classes of leading teachers. The readers’ attention is attracted to changing the ideology of controlling students’ knowledge and skills from punitive to diagnostic. The article contains recommendations to conduct regular surveys among the students and teachers to discover the areas of educational improvement. The results of the surveys should become the basis for making decisions. Implementation of the principles of quality management does not require large material costs.