Abstract. Increased pressures from stakeholders have been forcing companies to integrate social sustainability into their businesses. However, lack of information leads to gaps in social sustainability, some of them being also related to difficulties in social sustainability assessment of supply chains often caused by lack of appropriate quantitative indicators to be used. Vol.10, No.4, 2017 10 responsibility issues. The indicators are validated through content analysis of 141 sustainability reports from all echelons (upstream, midstream, downstream) of a supply chain. Beyond that, one-way statistical analysis (ANOVA) is performed in order to analyse how echelon levels affect the relevance of these indicators. Content analysis results confirm that issues covered by the indicators are addressed by the companies in their sustainability reports, while ANOVA analysis shows that supply chain echelon level does not influence the relevance of the indicators, making this set of indicators generic and applicable to any supply chain. Therefore, these indicators can be considered as generic and used for the holistic assessment of supply chains.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.