The article considers the main directions of optimization of technological process management in the transport industry in the context of the implementation of professional psychological support procedures (on the example of JSC "Russian Railways"). Railway transport is one of the dynamically developing industries, with complex automated technological processes, which requires highly qualified personnel involved in all branches and structural divisions of JSC "Russian Railways". The interrelation between the implementation of the Transport Strategy of the Russian Federation and the need for qualified performance of official duties of employees who meet the requirements of current professional standards is noted: successful performance of professional activities by employees with a high level of professional competencies and versatility of labor functions is necessary for modern transport organizations. The main principles, types and stages of professional psychological support are highlighted. The analysis of the directions of personnel work of JSC "Russian Railways" and its interaction with educational organizations of higher education in terms of professional psychological support is carried out. The significant role of industrial practice, the implementation of mentoring in the course of educational and professional activities, training programs for students of higher educational institutions are noted. In the process of professional psychological support of the professional activities of transport personnel performing their official duties related to automation and control of technological processes in the transport industry, there is not just a study of their professional abilities, but an assessment of their current state, professional readiness and professional suitability for work. Professional psychological support is considered as a system of continuous interaction between the subject of labor and accompanying persons, within which an active role belongs to all participants in the labor process of support.