We present the results we obtained on the classification of dialogue acts in a corpus of human-human team communication in the domain of robot-assisted disaster response. We annotated dialogue acts according to the ISO 24617-2 standard scheme and carried out experiments using the FastText linear classifier as well as several neural architectures, including feed-forward, recurrent and convolutional neural models with different types of embeddings, context and attention mechanism. The best performance was achieved with a "Divide & Merge" architecture presented in the paper, using trainable GloVe embeddings and a structured dialogue history. This model learns from the current utterance and the preceding context separately and then combines the two generated representations. Average accuracy of 10fold cross-validation is 79.8%, F-score 71.8%.
We describe the system developed by the DFKI-TalkingRobots Team for the CODI-CRAC 2021 Shared-Task on anaphora resolution in dialogue. Our system consists of three subsystems: (1) the Workspace Coreference System (WCS) incrementally clusters mentions using semantic similarity based on embeddings combined with lexical feature heuristics; (2) the Mention-to-Mention (M2M) coreference resolution system pairs same entity mentions; (3) the Discourse Deixis Resolution (DDR) system employs a Siamese Network to detect discourse anaphor-antecedent pairs. WCS achieved F1-score of 55.6% averaged across the evaluation test sets, M2M 57.2% and DDR 21.5%, all on predicted mentions.
We compare our team's systems to others submitted for the CODI-CRAC 2021 Shared-Task on anaphora resolution in dialogue. We analyse the architectures and performance, report some problematic cases in gold annotations, and suggest possible improvements of the systems, their evaluation, data annotation, and the organization of the shared task.
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