This article provides an overview of issues involved with traditional paper versus online course evaluations. Data were gathered from university faculty, who transitioned from traditional paper to online course evaluations. Faculty preferred traditional course evaluations versus online course evaluations by a small margin. However, faculty overwhelmingly believed that traditional course evaluations result in higher response rates from students. Incentives were also believed by faculty to increase student response rates. Suggestions from faculty on how to improve student response rates are also provided in this article.

Career and technical education research often centers around quantitative research designs. The Delphi Technique provides a structured communication process designed to produce a detailed examination of a topic and/or problem and discussion from the participating group. The contributions of individuals via this tool produce a group perspective not otherwise attainable. This paper provides the foundations of the Delphi Technique, discusses its strengths and weaknesses, explains the use and stages followed, discusses panel selection, and explains how consensus among participants is reached. Examples of how the Delphi Technique has been used in career and technical education are also included.

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Implementing real-world business writing situations and service learning into business communication courses are not new concepts. Business communication students work through a service-learning project with nonprofit organizations to create communication documents to improve the nonprofit's communication with the public. Writing for social networking sites is also included in the project. Students are asked to create a Facebook slogan for the nonprofit as well as various other Facebook announcements. Students also write tweets to encourage people to donate and to promote various activities. These activities help students write more concisely and think critically about the key elements of writing and of the nonprofit's mission.

Undergraduate business communication students were surveyed to determine their perceived most effective method of assessment on writing assignments. The results indicated students' preference for a process that incorporates visual, auditor y, and e-handwritten presentation via a tablet PC. Students also identified this assessment process would improve their writing by helping them understand the types of errors they were making and why these errors were incorrect. Students also indicated this type of assessment would help build a relationship with the instructor and help them be successful in the class.