Developing a course curricula is a complex and difficult task since it must reflect the fundamental technical competencies and skills, but also the soft skills that students must develop to practice a specific profession. In this sense, Higher Education Institutions have been struggling to find strategies and incorporate methodologies into their course curricula that will promote the balanced development of these technical and transversal competencies and skills. Therefore, this paper describes an exploratory study on how the competencies and skills dynamic is featured in the description of the learning outcomes of a 3-year Bachelor in Hospitality Management degree in Portugal. It analysed the forty learning outcomes of the different subjects of the degree and framed in the Reference Framework by The Council of the European Union. Moreover, it also analysed the application of the taxonomy of Bloom in describing the learning outcomes. The preliminary results show that there are some explicit learning outcomes outlined in the reference framework of the European Union but they still lack those related to soft skills development. Furthermore, the application of the taxonomy of Bloom is adequate and fully present in the learning outcomes. These results highlight the need of reviewing the description of the learning outcomes, mainly its alignment with the content and teaching and assessment methodologies adopted by the different subjects.
This article discusses an information technology-inclusive teaching methodology used in English for Specific Purposes (ESP) courses, whose syllabi (in close articulation with the core subjects of the degree) contain topics related to the operational activities typical of the hotel industry. Furthermore, it reflects on how this methodology, first designed to address senior students' concerns regarding vocabulary acquisition in the final semester of a Hotel Management degree (whose mastery they seem to consider the best indicator of language proficiency) evolved to encompass self-regulated learning skills. Although one would expect 3rd year students to have developed strategies which enable them to acquire the industry's vocabulary in autonomous and self-regulated ways, experience shows us that they will still rely heavily on the lecturer to select, explain, translate or define "all the words" they deem relevant. In the attempt to counter such a trend and to address both the students' concerns with vocabulary acquisition and an accompanying low feeling of self-efficacy, we have adopted a strategy with satisfying results as it has helped maintain high success rates -circa 90% -over the past seven years. This strategy is underpinned by more "traditional" learning activities (as proposed by a communicative approach to language teaching), such as noticing tasks, including work on realia, which are associated to the relevance of form and lexical development, with a taskbased approach. The latter, which materialises in the form of an interdisciplinary project, called My Video CV, aims at developing the four macro-skills, while putting into practice technology skills learnt in ICT courses. The soundness of the My Video CV project, which is at the fulcrum of the action-research the authors have been conducting for seven years, is analysed using the criteria and indicators established by the Action Research journal. In the conclusion, and in line with action-research premises, the authors embrace their role as teachers researchers, their experience of the field and their value systems, as they believe, from the analysis of the My Video CV project, its results and the review of the existing literature, that the teaching methodology has, so far, effected a desirable change in students' autonomy, in what concerns the development of research, organisational and self-assessment skills.
Considering the issues triggered by COVID-19, remote learning was the only safe method to guarantee students could learn. The way instructors delivered information and interacted with students changed dramatically during COVID-19. Through the stress, pressure, and the emergency changes, professors had to choose the tools needed to provide the best teaching possible. It was necessary to create environments for the students to learn, to practice, and to apply the skills acquired. It was also necessary to entice some socialization during classes. Online classes require more autonomy, and if on the one hand students can learn on their own provided professors hand out some material, on the other hand it is difficult to control how their skills and knowledge evolve. The authors detail the methods used in their online classes (asynchronous or synchronous), the main concerns both instructors and students had, as well as the solutions found to meet those concerns as successfully as possible and to scaffold the learning process of their students at the School of Hospitality and Tourism of the Polytechnic of Porto.
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