Knowledge management is one of the essential processes in every organization because knowledge is recently considered an important asset that needs to be managed. However, in Thailand, it was observed that in many organizations more importantly the academe, knowledge management processed are not yet at fully implemented and employees are not really fully aware of the KM processes in their workplace. This research reviewed the status of knowledge management (KM) in the IQAN- member college and universities in Thailand based on the interpretation of the practice of their rank and file staff. This study was able to find out the majority of the staff know about KM and view it as essential and strategic part of their institutions. They consider their HEIs as knowledge –based. Furthermore, most of the staff believe that KM in the HEIs are still in introductory, intermediate and some consider that KM is their institution is its growth stage and rated differently their institutes’ KM practice from adequate, good to very good. The staff also affirmed that there is knowledge creation, storage, sharing and transfer via various modes. However, in the preference of use of technology tools, the rank and file staff least prefer the usage of the technology in KM management and prefer the use of communities of practice in the sharing of knowledge. It is therefore, strongly recommended that there should be continuous and cyclic process in KM wherein review of the different stages will be done regularly to update the staff especially in the use of technology because it is a very important tool in knowledge storage and sharing or communicating knowledge.
This study used a descriptive-quantitative research method. The objectives were to assess administrators' level of work engagement, work performance, and to determine the correlation between work engagement and work performance. The respondents of this study were 22 principals/deputy principals, 22 directors/deputy directors, and one hundred seventy-six (176) department heads and deputy department heads of the public secondary schools of Nakhon Nayok, Thailand. All data were based on a self-report. The findings showed that the administrators' engagement level (mean =4.07) and performance level (4.21) was high at a 0.5 level of significance. There is also a strong correlation (r = 0.96) between engagement and performance. The implication of this study is to help administrators maintain or enhance engagement and performance for continuous improvement in the indicators mentioned in this study for the success of school management.
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