Product-service systems (PSS) are often presented as an inherently sustainable business model. The argumentation is often based on theoretical considerations, which cite circular economy (CE) characteristics in PSS business models as an explanation. In this paper we examined to what extent positive and negative sustainability effects of PSS could actually be observed, based on use cases. For this purpose, we conducted a systematic literature review and analyzed the statements on sustainability effects based on the triple bottom line approach. We find that positive sustainability effects, especially on the environmental sustainability of PSS, are described disproportionately often, which may be indicating a possible publication bias. In addition, the methods used to derive statements on sustainability effects are very heterogeneous and often unsystematic, making it difficult to compare the described effects. Furthermore, we were able to identify drivers that are particularly often considered in literature to be responsible for sustainability effects. As a result, we were able to derive direct implications for future research in the field of sustainability assessment of PSS.

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The mobility sector is the world’s second-largest producer of energy-related CO2 emissions, and it is facing a global resource shortage. The demand for circular products, the use of secondary materials in future vehicles, and the need for sustainable business models in the mobility sector is increasing. However, a transparent and end-to-end data exchange throughout the entire value network is missing, which is hindering an efficient circular economy. Relevant information on the vehicle, its components, and materials at the end of the product life cycle are often missing. In this context, this paper presents a decision support system based on Digital Twin data for a circular economy solution as a software application. It was developed within the German research project Catena-X following an integrated approach of user-centered design, the V-model, and within the Scaled Agile Framework. By combining these methodological approaches, customer-oriented solutions were developed and continuously improved at each stage of development to shorten the time-to-market. Catena-X is based on Gaia-X principles. In Gaia-X, necessary core services are developed, and contraction negotiation for data exchange and usage policies is enabled and implemented. The decision support system provides important information about the exact composition and condition of the vehicle, its components, and its materials. Thus, it helps to improve efficiency, sustainability, and the implementation of the circular economy. The decision support system was tested and validated with a use case that provided Digital Twin data on the end-of-life vehicle.