Non-financial factors including quality of services, the flexibility of a company, utilization of resources, and market orientation are regarded as significant determinants that enhance the profitability-based performance of a service company or a hotel. The study investigated the interaction between these factors and hotel operating performance measured by the hospitality performance and results indicators. Data on 346 executives of Vietnam’s hospitality companies were collected. A structural equation modeling (SEM) method was utilized to examine the positive-direct and moderating effects of non-financial factors on hotel performance in terms of occupancy rate (OCR), average daily rate (ADR), and the revenue per available room (RevPAR). The findings showed that service quality ( = 0.118, p < 0.05), flexibility ( = 0.173, p < 0.05) and resource utilization (= 0.172, p < 0.05) positively affected the performance of Vietnam’s hospitality companies. Meanwhile, innovation showed no direct influence (p = 0.068) but an indirect impact on the performance through service quality ( = 0.311, p < 0.05). Market orientation did not impact the performance (p = 0.076) but it positively affected both innovation ( = 0.322, p < 0.05) and service quality ( = 0.146, p < 0.05). The study contributed to a theoretical enhancement of the current level of knowledge on the factors that affect the performance and developed a reliable scale for measuring the performance of hotels in Vietnam.

The research identified the factors affecting patient satisfaction with the quality of medical examination and treatment of public hospitals in Ho Chi Minh city. Data was collected from 369 patients who used medical examination and treatment services in public hospitals through a pre-designed questionnaire using the convenient sampling method. Descriptive statistical methods, reliability testing through Cronbach’s Alpha, exploratory factor analysis (EFA), and multiple linear regression were used in this study. Research results showed that six factors affecting patient satisfaction with the quality of medical examination and treatment at public hospitals in Ho Chi Minh city are arranged in order from the highest to lowest as follows: (1) respect and caring, (2) facilities, (3) costs of medical examination and treatment, (4) medical examination and treatment procedures, (5) effectiveness of medical examination and treatment, and (6) other support services. As a result, the research raised some solutions to help improve patient satisfaction with medical examination and treatment of public hospitals in Ho Chi Minh city and provided more evidence to assist the Ministry of Health to enhance the Patient Experience Survey Toolkit more appropriately in the current context.

Soil and water loss is a severe environmental problem in tropical and subtropical Asia (TSA). This review systematically summarizes the techniques that have been widely applied in the TSA region and compares the conservation efficiency of these techniques based on the runoff and sediment reduction ratios (ηr and ηs). The results show that the current techniques can be divided into biological, engineering and agricultural practice measures, and in most cases, their efficiencies in reducing sediment loss (ηs = 14.0–99.5%, 61.3–100.0% and 0.6–95.4%, respectively) were higher than in reducing runoff loss (ηr = 2.8–9.38%, 0.28–83.3% and 1.62–70.2%, respectively). Monocultures of single tree species (e.g., Pinus massoniana) sometimes showed very limited conservation effects. Vetiver and alfalfa were more effective at reducing soil loss than other hedgerow species. Contour tillage, ridge farming, and reduced tillage generally showed high efficiencies in reducing soil loss compared with other agricultural practice measures. The combination of engineering and biological techniques could more effectively reduce soil and water loss compared with the application of these techniques along. Future works should be conducted to build unified technical standards and reasonable comprehensive evaluation systems, to combine these techniques with environmental engineering technologies, and to develop new amendment materials.

Foreign language learning has been in high demand among today’s young people. Current language training goes beyond traditional school classes and takes place in foreign language centers, where expat instructors collaborate with Vietnamese teachers. The acquisition of new languages, including English, has therefore been effectively promoted. The purpose of this study is to uncover the factors that affect parent decisions regarding selecting an English center within Danang City, with the goal of proposing performance improvement solutions for local enterprises operating in the field.