No abstract

The current frame of reference on adherence to pharmacotherapy includes a set of behaviors experienced by the user, with observation of the detailed and continuous history of the use of each dose of the medication. Indicators based on pharmacy records have been used to measure adherence. The current review aimed to identify and describe indicators based on pharmacy records and to discuss their adequacy and limitations for measuring adherence. An exploratory literature review was conducted in three databases using the terms "adherence", "pharmacy records/administrative data", and "measure" to compose the descriptors for the selection of 81 articles and the elaboration of a chart with the denomination, sources, methods for calculation, description, and interpretation of the operational and referential meaning of 14 indicators. Given the most recent taxonomy for adherence proposed in the literature, we concluded that the indicators can be useful for identifying patients with medication-seeking behavior-related problems and analysis of persistence. The distance between supply-related events and difficulties in treatment follow-up can influence an analysis based exclusively on the use of these indicators.

Critério é uma ferramenta típica da avaliação e pode ser definido como uma dimensão-padrão em função da qual a realidade do objeto da avaliação receberá julgamento qualitativo e/ou quantitativo. Em uma avaliação, o procedimento de elaborar, esclarecer, negociar e aplicar critérios para determinar o valor (ou mérito) do objeto avaliado faz parte de um exercício metodológico que deve ser cuidadoso. Este artigo apresenta critérios de julgamento para avaliar a satisfação dos usuários com a dispensação dos medicamentos para o tratamento do HIV/Aids e seu processo de construção por meio de consenso entre diferentes atores sociais. Para estabelecer o consenso utilizou-se técnica de Delfos, uma técnica formal utilizada para consenso de especialistas com metodologia e processos estruturados. Neste estudo, foram considerados especialistas aqueles com experiência acadêmica e em gestão, bem como ativistas informados e comprometidos com a questão. Os achados foram sistematizados sob a forma de uma nova estrutura de satisfação, sob a qual os critérios construídos são articulados hierarquicamente. Buscou-se contribuir para o desenvolvimento de uma estratégia metodológica participativa em avaliação e ampliar o conhecimento sobre a satisfação dos usuários e a dispensação dos medicamentos para HIV/Aids.

ObjectiveTo assess scientific publication and map research gaps on access to medicines (ATM) in Latin American and the Caribbean low-income and middle-income countries (LMIC).DesignScoping review. Two independent reviewers assessed studies for inclusion and extracted data from each study.Information sourcesSearch strategies were developed and the following databases were searched: MEDLINE, ISI, SCOPUS and Lilacs, from 2000 to 2010.Eligibility criteriaResearch articles and reviews published in English, Spanish and Portuguese were included. Studies including only high-income countries were excluded, as well as those carried out in very limited settings and discussion papers.ResultsThe 77 articles retained were categorised through consensus among the research team according to the level of the health system addressed, ATM domain and research issues covered. Publications on ATM have increased over time during the study period (r 0.93, p=0.00; R2 0.85). The top five countries covered were Brazil (68.8%), Mexico (15.6%), Colombia (11.7%), Argentina (10.4%) and Peru (10.4%). ‘Health services delivery’ and ‘patients, household and communities’ were the health system levels most frequently covered. The ATM domains ‘leadership and governance’, ‘sustainable financing, affordability and price of medicines’, ‘medicines selection and use’ and ‘availability of medicines’ were the top four explored. There are research gaps in important areas such as ‘human resources for health’, ‘global policies and human rights’, ‘production of medicines’ and ‘traditional medicine’.ConclusionsThe upward trend on scientific publication reflects a growing research capacity in the region, which is concentrated on research teams in selected countries. The gaps on research capacity could be overcome through research collaboration among countries. It is important to strengthen these collaborations, assuring that interests and needs from the LMIC are addressed and local capacity building is promoted.

Brazil was the first developing country to provide people living with HIV/AIDS (PLWA) with comprehensive, universal, free access to antiretroviral medicines (ARV). Pharmaceutical services are considered a strategic action that has the goal of providing access to rational use of quality medicines while also promoting user satisfaction. User satisfaction is a complex concept, and evaluation models for pharmaceutical services for PLWA were not found in the literature. Therefore, an evaluation approach to help assess this issue had to be developed. This article seeks to describe a theoretical evaluation model of user satisfaction with the dispensing of ARV, developed as part of an Evaluability Assessment (EA). It presents a brief review of the EA and user satisfaction and describes the development of models created during the EA. The lessons learned in the process are presented as a conclusion.