Many researchers have been concerned with whether social media has a negative impact on the well-being of their audience. With the popularity of social networking sites (SNS) steadily increasing, psychological and social sciences have shown great interest in their effects and consequences on humans. In this work, we investigate Facebook using the tools of HCI to find connections between interface features and the concerns raised by these domains. Using an empirical design analysis, we identify interface interferences impacting users' online privacy. Through a subsequent survey ( = 116), we find usage behaviour changes due to increased privacy concerns and report individual cases of addiction and mental health issues. These observations are the results of a rapidly changing SNS creating a gap of understanding between users' interactions with the platform and future consequences. We explore how HCI can help close this gap and work towards more ethical user interfaces in the future.
CCS CONCEPTS• Human-centered computing → Empirical studies in HCI; HCI theory, concepts and models; Empirical studies in interaction design; Interaction design theory, concepts and paradigms; • Security and privacy → Usability in security and privacy.
Research in HCI has shown a growing interest in unethical design practices across numerous domains, often referred to as "dark patterns". There is, however, a gap in related literature regarding social networking services (SNSs). In this context, studies emphasise a lack of users' self-determination regarding control over personal data and time spent on SNSs. We collected over 16 hours of screen recordings from Facebook's, Instagram's, TikTok's, and Twitter's mobile applications to understand how dark patterns manifest in these SNSs. For this task, we turned towards HCI experts to mitigate possible difficulties of non-expert participants in recognising dark patterns, as prior studies have noticed. Supported by the recordings, two authors of this paper conducted a thematic analysis based on previously described taxonomies, manually classifying the recorded material while delivering two key findings: We observed which instances occur in SNSs and identified two strategies -engaging and governing -with five dark patterns undiscovered before.CCS Concepts: • Human-centered computing → Empirical studies in HCI; HCI theory, concepts and models; Empirical studies in interaction design; Interaction design theory, concepts and paradigms; • Security and privacy → Usability in security and privacy.
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