Visitors are increasingly travelling to destinations in search of culinary experiences. As a consequence, many Destination Marketing Organisations (DMOs) have sought to stimulate visitation by capitalising on the appeal of dining opportunities involving local food. However, such initiatives will only be effective if tourism providers have a thorough understanding of how visitors respond to the dining experiences that are offered. This paper proposes a conceptual framework of international visitor dining experiences with local food, by examining the experiences in the course of the pre-, during, and post-dining phases. With the visitor experience as its core, the framework takes into account the influence of both internal and external factors on the visitor experience. It is intended that the proposed framework will provide a more complete understanding of the visitor dining experience in destination settings.

Increasing numbers of visitors are seeking out culinary experiences when travelling overseas. Food can enhance the destination experience, giving physiological sustenance and providing opportunities to learn about destination cultures through direct encounters with local cuisines. However, engaging with novel local food might arouse certain visitor expectations, particularly among those who have not visited previously. This study aimed to identify international visitor preconceptions of local Indonesian food and the underlying factors influencing expectations prior to their in-country experience of dining on local food. A questionnaire-based survey that was administered to 349 international visitors identified seven factors underlying their expectations: staff quality, sensory attributes, food uniqueness, local servicescapes, food authenticity, food familiarity, and food variety. A number of significantly different dining expectations were also highlighted between first-time and repeat visitors.

There has been an increasing interest among scholars regarding the impacts of climate change on agriculture and possible adaptation strategies for farmers. Little attention has been paid, however, to reviewing adaptation initiatives amongst farmers in Asia. This article fills this knowledge gap by examining the current literature on Asian farmers’ perception of climate change, their adaptation strategies, key factors influencing their choices, and the barriers to change. A systematic quantitative literature review is undertaken of 48 papers taken from a range of sources. The review indicates that farmers’ perceptions of climate change have been consistent with the scientific data. It further identifies farmers’ adaptation strategies with regards to soil conservation, water management and land use changes. The review shows numerous factors influencing, and barriers impacting, farmers’ ability to adapt. Influencing factors were analysed and categorised into five groups: cognitive, demographic, social-economic, resources, and institutional. Barriers hampering their adaptive capacity were identified as: a lack of access to information, a lack of access to extension services, limited awareness and knowledge, and limited financial options. The review finishes with some recommendations for future research.

Despite growing academic interest in meetings, incentives, conventions and exhibitions (MICE) travel in recent years, there has been little investigation of the comparative information search behaviours of MICE travellers on the basis of their country of origin and cultural background. This paper proposes that country of residence and primary language spoken are signifi cant factors in explaining the information searching and travel behaviours of MICE travellers. The sample population included Japanese-, English-and Chinesespeaking MICE travellers. A self-completion questionnaire was administered to travellers undertaking MICE-related travel in Taipei, Taiwan. Some signifi cant differences were identifi ed between the three respondent groups. The fi ndings demonstrate the important role that is played by internal and external information sources among MICE travellers as a predictor of their subsequent travel to Taiwan.

Purpose This study aims to examine service quality in Nigerian general hospitals and determines possible differences in service quality perceptions between employees and patients. Design/methodology/approach Using the Servqual scale, data was collected from 328 employees and patients of two government hospitals in Abuja and Delta states. Analysis was carried out using SPSS 26 package for constructs reliability frequency, mean, standard deviation and t-statistics. Findings The study found significant differences in the perception of service quality between employees and patients of the Nigerian general hospitals. While employees gave a high rating to empathy, patients rated it low. Also, the patients’ poor perception of tangible did not match the employees’ high perception. Other specific findings are patients’ unfavourable assessment of the physical facilities and judged the staff to lack professional dressing. Patients felt the hospitals could not provide necessary equipment for their procedures and thus considered their services unreliable. Practical implications Reliability was perceived as a significant problem in this study; therefore, the hospitals management should ensure correct diagnoses and treatment results of the highest quality and timely services. Also, the management should invoke strong relationships between the employees and patients to earn patients’ trust. Employees should ensure to listen to patients’ complaints and find solutions promptly. Patients need health-care workers’ support and rely on their abilities; Therefore, health-care workers should be highly dependable and show empathic behaviour in discharging their duties. Health-care managers must access employees‘ and patients’ particular perceptual gaps and reconcile the difference before further quality improvement initiatives. Originality/value The findings in this study strengthen the clamour for assessing service quality from both employees and patients’ views in public hospitals. Hospital service quality is complex and primarily judged from the patients’ perspective. This study showed that health-care quality means different things to all stakeholders.