No abstract

No abstract

This article proposes a comprehensive star rating approach for cruise ships by the combination of subject and objective evaluation. To do that, it firstly established a index system of star rating for cruise ships. Then, the modified TOPSIS is adopted to tackle objective data for obtaining star ratings for basic cruise indicators and service capabilities of cruise ships. Thus, the concept of distributed linguistic star rating function (DLSRF) is defined to analyze the subjective evaluation from experts and users. Hence, a novel weight calculation method with interactive group decision making is presented to assign the importance of the main indicators. Particularly, in order to enable decision makers to effectively deal with the uncertainty in this star rating process, it adopts the personalized individual semantics (PIS) model. Finally, data of nine cruise ships is collected to obtain their final star rating results and some suggestions for improving cruise service capabilities and star indicators were put forward.

No abstract

With the development of Internet technologies, the shipping industry has also entered the Industry 4.0 era, which is the era of using information technology to promote industrial change. Group decision making (GDM), as one of the key methods in decision science, can be used to obtain optimal solutions by aggregating the opinions of experts on several alternatives, and it has been applied to many fields to optimize the decision-making process. This paper provides an overview and analysis of the specific applications of GDM methods in Shipping Industry 4.0, and discusses future developments and research directions. First, the existing relevant literature is analyzed using bibliometrics. Then, the general procedure of GDM is investigated: opinion/preference representation, consensus measure, feedback mechanism, and the selection of alternatives. Next, the specific applications of GDM methods in Shipping Industry 4.0 are summarized. Lastly, possible future directions are discussed to advance this area of research.