We present an ample description of a socially compliant mobile robotic platform, which is developed in the EU-funded project SPENCER. The purpose of this robot is to assist, inform and guide passengers in large and busy airports. One particular aim is to bring travellers of connecting flights conveniently and efficiently from their arrival gate to the passport control. The uniqueness of the project stems from the strong demand of service robots for this application with a large potential impact for the aviation industry on one side, and on the other side from the scientific advancements in social robotics, brought forward and achieved in SPENCER. The main contributions of SPENCER are novel methods to perceive, learn, and model human social behavior and to use this knowledge to plan appropriate actions in realtime for mobile platforms. In this paper, we describe how the project advances the fields of detection and tracking of individuals and groups, recognition of human social relations and activities, normative human behavior learning, socially-aware task and motion planning, learning socially annotated maps, and conducting empirical experiments to assess socio-psychological effects of normative robot behaviors.

Tracking people is a key technology for robots and intelligent systems in human environments. Many person detectors, filtering methods and data association algorithms for people tracking have been proposed in the past 15+ years in both the robotics and computer vision communities, achieving decent tracking performances from static and mobile platforms in real-world scenarios. However, little effort has been made to compare these methods, analyze their performance using different sensory modalities and study their impact on different performance metrics. In this paper, we propose a fully integrated real-time multi-modal laser/RGB-D people tracking framework for moving platforms in environments like a busy airport terminal. We conduct experiments on two challenging new datasets collected from a first-person perspective, one of them containing very dense crowds of people with up to 30 individuals within close range at the same time. We consider four different, recently proposed tracking methods and study their impact on seven different performance metrics, in both single and multi-modal settings. We extensively discuss our findings, which indicate that more complex data association methods may not always be the better choice, and derive possible future research directions.

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Detecting humans is a key skill for mobile robots and intelligent vehicles in a large variety of applications. While the problem is well studied for certain sensory modalities such as image data, few works exist that address this detection task using 2D range data. However, a widespread sensory setup for many mobile robots in service and domestic applications contains a horizontally mounted 2D laser scanner. Detecting people from 2D range data is challenging due to the speed and dynamics of human leg motion and the high levels of occlusion and self-occlusion particularly in crowds of people. While previous approaches mostly relied on handcrafted features, we recently developed the deep learning based wheelchair and walker detector DROW. In this paper, we show the generalization to people, including small modifications that significantly boost DROW's performance. Additionally, by providing a small, fully online temporal window in our network, we further boost our score. We extend the DROW dataset with person annotations, making this the largest dataset of person annotations in 2D range data, recorded during several days in a real-world environment with high diversity. Extensive experiments with three current baseline methods indicate it is a challenging dataset, on which our improved DROW detector beats the current state-of-the-art.

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