Social work is committed to the advancement of human rights and social justice. One strategy for promoting social justice is to inculcate a human rights-based approach to social work practice. Using ubuntu as a theorical framework, this article initially explores social exclusion and the accompanying stigma that homeless people experience; it then examines how social workers could apply the principles of ubuntu to re-inscribe homeless people’s human rights. A qualitative study was undertaken with 14 participants who were purposively selected and also identified through snowball sampling. Data were gathered through semi-structured interviews and analysed thematically. Principles of credibility, transferability, dependability and conformability were judiciously adhered to in the research process. The findings indicate that homeless people are the most marginalised population of the community and they are exploited in a variety of ways.

Homeless people are arguably the most marginalised and vulnerable of communities. The marginalisation of homeless people not only occurs in economic and social terms, but also with respect to participation in the process of service delivery and decisions that affect them. Consequently, some researchers have identified the disjuncture between services offered to homeless people and their needs. In this article, using a qualitative, exploratory and descriptive approach, we explore the understanding of social workers and homeless people in redressing homelessness. We used face-to-face semi-structured interviews to generate data. The data were analysed thematically. The findings indicate that social workers’ and homeless people’s accounts of understanding and redressing homelessness are contradictory. Conversely, collaboration between social workers and homeless people could create an informed understanding of homelessness and the opportunity for the two parties to learn from each other.