The traffic in today's transport networks is increasing dramatically due to more demanding applications like video on demand and improving access technologies like 5G. Additionally, the quality of service requirements are becoming more stringent while network operators are seeking new ways for revenue creation. We propose a multi-layer network reconfiguration approach that reduces the overfulfillment of service delay requirements. In that way it provides an incentive to customers with low-delay services to acquire a more expensive service class for their traffic. Additionally, it relieves highly utilized links for services with very strict delay requirements. We provide an ILP formulation that solves this multi-layer network problem by performing a cross-layer optimization. Further, we evaluate our approach for two nationwide backbone networks. We show that a reduction of service delay overfulfillment is possible and how that affects other network metrics.
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