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Getting to the source of the issue through mutual gainsA changing society demands new approaches by organisations in order to, not only just stay in the game, but ahead of the competition. Issues Negotiation 2 is an approach that offers a totally integrated solution for dealing with issues at source and building valuable relationships that develop insight and offer new opportunities. In order to understand the benefits of this approach it is first essential to review the changing environment within which organisations are expected to thrive.To compete effectively, and offer a competitive advantage, businesses must be constantly challenging and innovative in their approach. The demands of today's society put pressure on organisations to develop new methods of working and communicating with stakeholders.The requirement for organisations to openly communicate on both social and ethical accounting is increasingly emerging as a standard practice as a means for organisations to offer greater transparency to stakeholders. Leading companies are beginning to use this type of reporting to help build stakeholder confidence and trust. Of the companies quoted on the FTSE100, 60 per cent have produced annual reports with separate environmental reports.Ghoshal and Bartlett (1997), have argued that corporations create social value.``To see them merely as vehicles for shareholder value is blinkered. Amid a general decline in authority in other institutions ± political parties, churches, the community, even the family unit ± corporations have emerged as the most influential institutions of modern society; not only in creating and distributing a large part of its wealth, but also providing a social context for most of its people, thereby acting as a source of individual satisfaction and social succour''.However, increasingly complex situations, where there are environmental and social implications to securing business success, demand that organisations better understand stakeholders, developing new strategies for communications that reach beyond the``show and tell'' approach. Business leaders no longer satisfy stakeholders with a few well-chosen, often sanitised, words. Today's demanding consumer means companies are now expected to deal directly with the sources of issues ± not

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First study to incorporate expert elicitation into FAR for an industry-relevant study. Augmented FAR method improves transparency for complex socio-technical systems. Socio-technical transition points emerge to inform alternative scenario pathways. Smart grid development must be rooted in identifying and planning for uncertainty.Managing interdependencies will be central to rates of smart grid emergence.

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