A growing number of Multinational Corporations (MNCs) adopt English as their official corporate language. Research on English used as a business lingua franca (BELF) in such contexts shows how its use is negotiated, context dependent, and influenced by cultural and linguistic diversity. Multinational teams (MNTs) are legion within MNCs, and need to find efficient ways of communicating across their diversity, in particular in demanding and complex interactions such as meetings. This case study uses non-participant observation and interviews to study how one MNT has developed shared BELF communication practices for meetings. It examines the BELF communication practices in both the MNC context and at the team level. The analysis of the data shows that team members were highly aware of the challenges posed by cultural and linguistic diversity, and how they developed their local communication practices by processes of developing common ground, building trust, and good leadership.
English is now the corporate language of many multinational corporations (MNCs) worldwide. However, when English is used as a shared language resource, a lingua franca, its use may be both fluid and local, and the characteristics of its local use should then be explored. This article therefore investigates English used as a Business Lingua Franca (BELF) in MNCs in Norway through task-based interviews with Norwegian business professionals about their need for and use of BELF. The findings indicate that business professionals need to use it frequently, and for both routine and more complex tasks, like demanding business meetings. While getting the job done was paramount to all, several associated NS-like ‘correct’ usage with ‘professionalism.’ Their BELF use was characterized by local, ‘company speak’, translingual practices and the accommodation of both non-native (NNS) and native (NS) speakers of English, and the ways in which the latter were accommodated displayed a more positive attitude to these interlocutors than has been found in similar studies. This article argues that English used as a corporate language is a complex phenomenon requiring business professionals to have a wide set of communication resources and the ability to use the language flexibly.
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