PurposeThis research aims to provide a predictive model assessment on the effect of information sharing on fresh produce supply chain (FPSC) performance during the COVID-19 pandemic by incorporating information quality as an important part of information sharing, as well as cognitive and affective appraisals as part of a social learning process (mediators) into the model.Design/methodology/approachAn online survey was conducted on 197 small fresh produce (fruits and vegetables) retailers in Indonesia during the COVID-19 pandemic. The data were analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM) particularly PLSpredict supported by SmartPLS 4 software.FindingsThis research reveals that information sharing is positively and significantly associated with information quality and that the two constructs are not directly associated with FPSC performance. The path analysis suggests that the effect of information sharing on FPSC performance is fully mediated by cognitive and affective appraisals to the information-sharing activity. It also suggests that the effect of information quality on FPSC performance is fully mediated by affective rather than cognitive appraisal. This model shows a high predictive power and highlights the pivotal role of the learning process during the COVID-19 pandemic.Originality/valueThis research is the first to employ a predictive model assessment in PLS-SEM to empirically predict the effect of information sharing on FPSC performance using a social learning perspective, particularly in the context of the COVID-19 pandemic.

Innovation is closely associated with quality and Knowledge Management (KM). However, there still needs to be more consensus on the nature of the relationship. Therefore, it is an opportunity to contribute further to the literature on innovation management studies. The research mapped research developments in quality management, knowledge management, and innovation management from Scopus Database in an integrative and comprehensive manner using Microsoft Excel, Mendeley, and VOSviewer to conduct a bibliometric analysis. With PRISMA Flow Diagram in carrying out a systematic search, the research managed to capture 140 research articles on related topics published between 2002 and 2022. Through a systematic search and bibliometric analysis, the research identified, described, and characterized the origins, evolution, and intellectual structures of scientific knowledge associated with quality, knowledge, and innovation in management. For the results, the research underlines a lack of systematic efforts to develop a sound theoretical framework of the subject matters. The literature still lacks evidence concerning reference models and critical factors which can contribute to effective and efficient integration of quality, knowledge, and innovation, especially in the management field. At the end of the research, a framework is proposed to broaden the perspective of quality management practices that are not limited to Total Quality Management (TQM). The research result drives future studies to determine reciprocal relationships between TQM and KM and how this affinity can impact innovation.

ABSTRAKAgrapana reborn merupakan semangat yang diangkat dalam pengabdian kepada masyarakat pada tahun kedua. Reborn selaras dengan konsep sustainability tourism. Tema ini diambil sesuai masalah yang dihadapi mitra yaitu melihat kondisi wisata Agrapana yang sempat viral namun kembali mengalami stagnasi akibat minimnya inovasi. Participatory Rural Appraisal merupakan metode yang digunakan dalam pengabdian kepada masyarakat di Desa Sumber Kalong dengan melibatkan banyak pihak sebagai fasilitator. Kegiatan yang dilakukan dalam pengabdian kepada masyarakat di wisata Agrapana desa Sumber Kalong yaitu FGD, pendampingan penyusunan SOP, pendampingan tentang pentingnya desa wisata, pendampingan manajemen dan pengelolaan kafe sederhana dan pelatihan barista kopi. Respon mitra sangat positif dengan Adanya kegiatan pengabdian, khususnya mengenai manajemen kafe dan pelatihan barista. Kedepan, diharapkan dapat bermanfaat bagi pengembangan wisata lokal yang dapat dijadikan salah satu sumber pendapatan desa untuk meningkatkan taraf hidup dan perekonomian penduduk desa Sumber Kalong. Kata kunci: reborn; sustainability; pendampingan; pelatihan ABSTRACTAgrapana reborn is the spirit raised in community service in the second year. Reborn is aligned with the concept of sustainable tourism. This theme was taken according to the problems faced by partners, namely seeing the condition of Agrapana tourism which had gone viral but had stagnated again due to a lack of innovation. Activities carried out in community service at Agrapana tourism in Sumber Kalong village are FGDs, assistance in the preparation of standard operating procedures, assistance with the importance of tourist villages, assistance for managers, and training for simple cafe managers and coffee baristas. Participatory Rural Appraisal is used in community service in Sumber Kalong Village by involving many parties as facilitators. The partner's response was very positive regarding community service activities, especially cafe management and barista training. In the future, it is hoped that this will be beneficial for the development of local tourism, which can be used as a source of village income to improve the standard of living and the economy of the residents of Sumber Kalong village. Keywords: reborn; sustainability; mentoring; training