This research was carried out based on the lack of management and maintenance of the Sriwijaya Botanical Garden, which can be seen from inadequate plantations and infrastructure. According to the regional regulation no 7 of 2016 article 16 paragraph 1, the fostering and supervision of the implementation of the Sriwijaya Botanical Garden is the responsibility of the Provincial government through the Balitbangnovda. This study used a qualitative research method with the theory of George C. Edward III. The focus of this research was the factors that influence policy implementation which consists of 4 crucial indicators, namely communication, resources, disposition, and bureaucratic structure. The data was obtained from primary data, through interviews with the Head of the Sriwijaya Botanical Garden, the Head of Information and Services Subdivision, the field staff of Sriwijaya Garden and visitors to the Sriwijaya Botanical Garden.While the secondary data were obtained from documents to support the research. Based on the results of analysis and field research, it can be concluded that the indicators that have been going well are communication and disposition, while the indicators of resources both human and non-human resources still need to be optimized. Therefore, it is necessary to optimize both human and non-human resources.

Penelitian ini bertujuan menggambarkan proses implementasi kebijakan pelayanan daring melalui aplikasi “AKU MANDIRI” di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ogan Ilir dan faktor-faktor yang mempengaruhinya. Penelitian ini mengadopsi pendekatan kualitatif dengan menggunakan kerangka pikir yang dikembangkan Edward III (1980). Pengumpulan data yang dilakukan melalui wawancara, dokumentasi dan observasi. Hasil penelitian menunjukkan bahwa implementasi kebijakan pelayanan daring melalui aplikasi “AKU MANDIRI” di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ogan Ilir sudah berjalan dengan baik, namun belum maksimal. Hal ini disebabkan beberapa faktor pendukung dan faktor penghambat. Faktor penghambat adalah sosialisasi yang dilakukan belum menyeluruh ke semua desa yang ada di Kabupaten Ogan Ilir. Sedangkan faktor pendukung bersumber dari sumber daya yang sudah berjalan dengan baik dilihat dari kualitas dan kuantitas dimana semua operator sudah berjumlah cukup dan sudah mengikuti bimbingan teknis, sikap implementor yang cepat dalam memproses pengajuan yang dilakukan masyarakat serta adanya struktur birokrasi yang sudah sesuai dengan pembagian tugas dan fungsinya masing-masing.

The purpose of this community service activity is to increase understanding of digital marketing in empowering typical culinary business actors as tourism potential in Meranjat Village, Ogan Ilir Regency. The method used is counseling and training on business development and digital marketing as well as question and answer activities. The results obtained in this activity are that there are several culinary business potentials in Ogan Ilir Regency which can be a source for developing tourism and the number of existing culinary business actors is also quite a lot. In addition, there was an increase in participants' knowledge regarding the importance of promotion and innovation of culinary products.