Objective: To determine the information needs and support required by AHPs whilst building services based on clinical effectiveness. Methods: A qualitative approach using action research in co-operation with a Rehabilitation Department Clinical Effectiveness group, leading to interviews with eight therapists. The sampling strategy was purposive. Results: Therapists have well-developed professional networks, but are unsure how to access traditional library areas. Library training can stop AHPs in asking for help or services, whilst the library is thought to be very different to their everyday work, but confidence in using the library service can be acquired by getting to know a librarian. A departmental-based service was thought to provide better access to, and understanding of, information through mentorship, whilst also providing up-to-date evidence so that clinicians can concentrate on their clinical work whilst being more clinically effective. Conclusions: When seeking information, AHPs are more likely to use professional networks than libraries. However, when working alongside an AHP, a librarian can upgrade information-seeking skills through mentorship, whilst named library contacts can make it easier to access the library for help.

e-STABLISH is a two-year pilot project funded by the UK’s NHS Executive (North West) to set up a Local Multidisciplinary Evidence Centre (LMEC) across Salford and Trafford district. The aim of e-STABLISH is to provide primary healthcare team members (PHCTs) and community staff based at 12 sites across the district with improved access to evidence-based information sources from their workplaces. During our first year (April 1998- March 1999) sites were linked and personnel trained - the second year will determine whether access to evidence-based information has been improved through an effective structure. The paper begins with an overview of the project, and then goes on to discuss its objectives in more detail, namely, the Information Technology infrstructure that has been set up, the training courses provided, and the library services that have been developed. We conclude with details of the major lessons learnt and evaluations that will be taking place.