Online banking, an innovation to traditional branch banking system, is now used as a channel for delivering financial services by virtually all banks in India. Online banking provides improved convenience and customer service; however it is observed that Indian banking customers are reluctant to adopt online banking services. This study identifies the factors influencing adoption of online banking services using Roger's innovation diffusion theory. The perception of risk is a significant influencer of adoption of new technology which is also included as one of the dimension along with Roger's innovation attributes. The findings of the study suggest that, the young users adopt online banking when it is suitable for their lifestyle and if the website is user-friendly. Online banking is not perceived as either relatively advantageous than other banking channels nor risky by young users.
This study examines the effect of bank merger announcements during post liberalization regime in India based on stock return and stock volatility. A Sample of 24 merger announcements from 2000 to 2019 among Indian banks are examined over an event window of 500 days. The GARCH model is used to analyze the volatility of stock returns around the announcement of mergers. This study examines the changes occurring in the acquiring banks on the basis of Stock price volatility exploring the idea of how an investor can earn the returns against the market. The findings show possibility of positive returns for shareholders of acquiring banks after the mergers.
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