Mobility as a Service (MaaS) is a recent innovative transport concept, anticipated to induce significant changes in the current transport practices. However, there is ambiguity surrounding the concept; it is uncertain what are the core characteristics of MaaS and in which way they can be addressed. Further, there is a lack of an assessment framework to classify their unique characteristics in a systematic manner, even though several MaaS schemes have been implemented around the world. In this study, we define this set of attributes through a literature review, which is then used to describe selected MaaS schemes and existing applications. We also examine the potential implications of the identified core characteristics of the service on the following three areas of transport practices: travel demand modelling, supply-side analysis and business model design. Finally, we propose the necessary enhancements needed to deliver such an innovative service like MaaS, by establishing the state of art in those fields.

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Mobility as a Service (MaaS) is an innovative concept, enabled by the ubiquitous availability of digital technologies. Many cities around the world envision MaaS as a way to improve sustainable transportation by reducing the use of fossil fuel-based transportation modes. However, MaaS may also trigger users of environmentally-friendly transportation modes to switch to less sustainable modes, such as taxi and ridesharing. The aim of this study is to explore how different bundling and pricing schemes of MaaS contribute to improving sustainable transportation. In order to analyze individuals' intended choice of MaaS, a stated portfolio choice experiment was developed. A mixed logit model is estimated to investigate the bundle of transportation modes individuals configure when subscribing to MaaS. We explore empirical issues such as which transportation modes they prefer to include in the bundle, and how pricing schemes affect the composition of the bundle. Furthermore, scenario analyses are conducted to assess the impact of pricing schemes on sustainable transportation. Results show that MaaS contributes to improving sustainable transportation in a non-linear manner as a function of decreasing monthly subscription fees and/ or increasing length of the subscription.

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