Purpose
The purpose of this paper is to consider the use of beauty blogging selfies in conveying consumer authenticity. The authors used an under-researched consumer-based authenticity approach.
Design/methodology/approach
The authors adopt a practice theory approach to selfies as both objects and practices. The study combines depth-interviews with a review of the participants’ blogs and selfies.
Findings
This research shows that bloggers use selfies as records of product trial, success and failure via specific sub-types. These selfies function as authenticating consumer acts, intertwined with key life narratives and as records of communal events, where bloggers identify as a community.
Research limitations/implications
This research is limited to beauty bloggers. Further research on consumer authenticity could be extended to other product categories and other media channels. The widened definition of selfies proposed enables further research on self-representational practices in consumption contexts. Likewise, the practice theory approach could be extended to other online contexts.
Practical implications
As social media and peer endorsement become ever more important to marketers, brands are seeking to leverage bloggers as brand ambassadors as well as the authenticity they convey. Maintaining this authenticity and credibility among peer networks and audiences is crucial for influencers and for marketers.
Originality/value
This study contributes to the understanding of consumer-based authenticity, self-representational practices using selfies and beauty blogging communities. Practice theories are applied in an online context, suggesting an opening for further research into mediated practices.
Consumer-generated advertising (CGA) refers to any user-generated brand-related content, and can include online product testimonials, product reviews and user-generated advertisements. Concerns have arisen that these CGAs pose a threat for the brands they feature, as marketers fear they may take the brand out of the firm's control. This study builds on an emerging stream of research about CGAs that examines the impact of source effects coupled with consumer responses to CGA. The experimental research design, using both official and CGA Apple advertisements, investigates how various types of CGA (contrarian, incongruous, subversive and concordant) impact consumers' perceptions towards the brand, brand trust, source credibility and purchase intentions. Findings suggest that the potential impact of a CGA on consumers' perception of a brand is very much dependent on the type of CGA under investigation, rather than whether its approach to the brand is positive or negative.
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