Objective: to identify the information needs of the families of preterm infants hospitalized to the Neonatal Intensive Care Unit on health/disease. Method: exploratory study, with a qualitative approach, performed with 33 relatives of preterm infants admitted to the Neonatal Intensive Care Unit, through a semi-structured interview, recorded in audio, transcribed and analyzed with the aid of the Interface de R pour les Analyses Multidimensionnelles de Textes et de Questionnaires software. Results: two categories were identified, which are called: Reality versus expectation of obtaining information about the preterm infant; and Information on health/disease on-line: useful, positive and unattractive aspects. Conclusion: it has been found that the information needs of family members are wide, and different means are employed to satisfy them, ranging from the traditional and every day to the use of technological means to find data and used for different purposes.

Objective To develop and evaluate an educational video for active family participation in the relief of acute pain in babies. Methods A methodological and experimental study produced at the University of São Paulo at Ribeirão Preto School of Nursing and at a university hospital in southeastern Brazil, conducted in three operational stages, from January to July 2017. Results The video lasts nine minutes and 31 seconds, and it was validated by 19 expert judges with a 90% agreement among them for content and appearance items. Regarding the evaluation, 16 family members and pregnant women did it and were favorable to its use as an educational technology for learning. Conclusions Both the experts and the target population positively evaluated the video, which can be used as a health education strategy to empower families to engage in the baby pain relief with more autonomy and proactivity.

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