In this modern era, women are starting to be involved in the millennial generation process today. The purpose of this study is to find out which are the most important given entrepreneurial factors which include innovation; motivation and work environment factors that include convenience and working conditions of women of the millennial generation. The data used is interview data with a qualitative approach. The number of samples is five informants. The results of the study indicate that entrepreneurial variables and environmental factors can have a positive effect on millennial women's performance. These results provide motivation and creativity that can improve women's performance on competitive advantage and a conducive work environment to improve women's performance for the better.
Branding telah menjadi bagian dari keunggulan kompetitif setiap perusahaan. Tujuan penelitian ini untuk mengukur sejauh mana pengaruh internal branding pada customer based brand equity dan efek mediasi loyalitas organisasi pada toko - toko ritel yang berkembang di Kota Batam. Penelitian ini menggunakan data kuesioner yang dikumpulkan dari karyawan front-line dan pelanggan dari toko ritel tertentu dengan purposive sampling. Analisis kolerasi, mediasi dan teknik analisis data uji t sampel independen diterapkan melalui smart PLS dan SPSS. Hasil penelitian mengungkapkan bahwa internal branding mempengaruhi customer based brand equity secara langsung tanpa memerlukan loyalitas organisasi sebagai variabel mediasi. Hasil ini dapat membantu sektor industri toko ritel dengan bukti empiris untuk menerapkan internal branding di organisasi mereka untuk menciptakan ekuitas merek antara toko dan pelanggan melalui karyawan front-line. Kontribusi penting studi ini terhadap dunia industri dan akademik adalah dukungan empirisnya untuk hubungan antara IB dan CBBE pada toko ritel di Kota Batam.
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