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The commonly accepted definition of sustainability considers the availability of relevant resources to make an activity feasible and durable while also recognizing users’ support as an essential part of the social side of sustainability. IoT represents a disruption in the general scenario of computing for both users and professionals. The real expansion and integration of applications based on IoT depend on our capacity of exploring the necessary skills and professional profiles that are essential for the implementation of IoT projects, but also on the perception of relevant aspects for users, e.g., privacy, legal, IPR, and security issues. Our participation in several EU-funded projects with a focus on this area has enabled the collection of information on both sides of IoT sustainability through surveys but also by collecting data from a variety of sources. Thanks to these varied and complementary sources of information, this article will explore the user and professional aspects of the sustainability of the Internet of Things in practice.

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IT project management requires qualified staff capable of facing the rapidly changing conditions and even terminology of technology while managing large teams of people where main costs come from human work. A key factor for managing human side of IT is the understanding of the essential feature of people performance: skills. Capability to cope with this highly demanding field should firstly rely on clear and standardized frameworks for skills, not only the technical or hard ones but also the soft or behavioral ones, considered by employers as essential for employees' productivity. This chapter shows how the recent development of frameworks and standards in European Union (e.g. EN16234 or ESCO classification) is enabling the powerful exploitation of open big data from existing skills analysis systems for a more precise and solid determination of recommended skills for IT project management. The analysis will especially focus on the behavioral skills.