The objective of the study is to establish the prevalence of mobbing in workers through the application of the Cisneros scale. The research is observational, descriptive, and crosssectional, the sample consisted of 60 workers from public and private institutions, who voluntarily agreed to participate by filling out the questionnaire provided. The self-administered Cisneros scale was applied, consisting of 43 items that assess psychological harassment behaviors. According to the criterion of whether the worker had been a victim of at least one of the forms of psychological mistreatment described in the Cisneros scale, continuously during the last 6 months, it was determined that 18 % of workers had been victims of workplace harassment; no significant differences were found in the presence of psychological harassment by sex. An analysis of the presence of each behavior indicating harassment at work was carried out, both in the sample of harassed and non-harassed workers, and statistically significant differences were found between the two samples (p=.000), in the number of harassment strategies suffered. Forty-six percent of workers reported that they were harassed at work by bosses or supervisors and 35 % by coworkers. Workplace harassment is an increasingly visible problem in our society; therefore, it is important to carry out studies on this problem that identify the degrees, levels, and forms that this practice adopts, as well as the establishment of laws and interpersonal and institutional norms that act to prevent this phenomenon. Keywords: harassment at work, workers, Cisneros scale. Resumen El objetivo del estudio fue establecer la prevalencia de acoso laboral o mobbing en trabajadores mediante la aplicación de la escala Cisneros. La investigación es observacional, descriptiva y de corte transversal, la muestra estuvo constituida por 60 trabajadores de instituciones públicas y privadas, quienes voluntariamente aceptaron participar llenando el cuestionario suministrado. Se aplicó la escala Cisneros de carácter autoadministrado compuesto por 43 ítems que valoran conductas de acoso psicológico. De acuerdo con el criterio de si el trabajador ha sido víctima de por lo menos alguna de las formas de maltrato psicológico descritas en la escala Cisneros, de manera continuada en el transcurso de los últimos 6 meses, se pudo determinar que el 18 % de trabajadores ha sido víctima de acoso laboral, no se encontraron diferencias significativas de presencia de acoso psicológico por sexo. Se realizó un análisis de la presencia de cada conducta que señala acoso laboral, tanto en la muestra de acosados como no acosados, se comprobó la existencia de diferencias estadísticamente significativas entre las dos muestras (p=,000), en el número de estrategias de acoso padecidas. El 46 % de trabajadores refirió haber recibido acoso laboral de jefes o supervisores y el 35 % de compañeros de trabajo. El acoso laboral es un problema cada vez más visible, por tanto, es importante la realización de estudios sobre esta problemática, que identifiquen grados, niveles y formas que adopta esta práctica, así como el establecimiento de leyes y normas interpersonales e institucionales, que actúen en la prevención de este fenómeno. Palabras Clave: acoso laboral, trabajadores, escala Cisneros.
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