Higher education institutions are increasingly interested in using adaptive learning as an innovative data-driven approach to teaching. The actual use of adaptive learning in courses remains, however, low. This is despite positive attitudes of institutional leaders towards its adoption and promising results of early studies on its effectiveness.This study examines the challenges that prevent higher education institutions from adopting adaptive learning concepts in teaching. We used a four-stage Delphi design to empirically identify, categorise, and prioritise the challenges of adaptive learning raised and rated by experts from two universities with different organisational and socioeconomic contexts, one from Switzerland and one from South Africa. Considering different contexts allowed us to include various perspectives on the research topic and thus broaden the view on the challenges of adaptive learning. Overall, three main dimensions related to technological, teaching and learning, and organisational challenges with eight corresponding categories were identified. Our findings revealed clear differences between the two universities regarding the emerged challenges and their rankings. These differences are linked to different socioeconomic backgrounds (South Africa and Switzerland) and organisational contexts (e.g., type of the university, teaching model, and implementation phase) of the universities. We conclude by proposing practical recommendations for institutional leaders and project implementers on the factors to be considered when implementing adaptive learning in higher education settings. These recommendations relate to the necessary infrastructure, institutional commitment, support and resources.

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The aim of our chapter is to contribute to a better understanding of E-Collaboration, especially its intimate connection with knowledge and knowledge processes. We begin by presenting a knowledge-oriented understanding of E-Collaboration and an architecture of an E-Collaboration system (people, processes and technology) based on that understanding; then we describe the eSF system (an implementation of this architecture within our team), our experiences with it and what we have learned about the success factors of E-Collaboration.

Today, digital transformation in higher education reshapes traditional educational systems toward technology-based learning. In the wake of the global pandemic COVID-19, digital transformation has even accelerated at many universities worldwide due to the pressure put on policymakers and university management to adopt educational technology at their institutions to allow education to continue. Using the case of the Open University of Tanzania (OUT), this article discusses critical factors needed for the successful implementation of technology-based learning and other technological innovations like adaptive learning, for example, in higher education in an African context. We applied a Delphi design, a rigorous research method used for structuring a group communication process to allow a group of experts, as a whole, to deal with a complex problem effectively. In total, 24 experts (e.g., instructors, staff, and students) from different regional OUT centres participated in the Delphi study. The paper presents the results of the first round of the Delphi study on the challenges of technology-based learning identified at OUT providing the first insights into the perceived role, probability, and estimated realisation time of adaptive learning at OUT in the future. We argue that not only technological challenges linked to the internet, network, or technological equipment affect the adoption of technology-based learning in higher education, but also that pedagogical, organisational, and global challenges are indispensable for the successful transformation of higher education.