Business success is closely related to the marketing process. A good defined marketing strategy conducted to increase a sales business and marketing. The elements that must be developed are networking capability, entrepreneurial marketing, competitive advantage, and marketing performance. The sustainability of Indonesian businesses, especially small and medium enterprises (SMEs), is a challenge for entrepreneurs. SMEs are an important factor that affects the increase of national economic growth. This research investigated variables such as networking capability, entrepreneurial marketing, competitive advantage, marketing performance of embroidery SMEs in Tasikmalaya City West Java Indonesia. The technique sampling used in this research was purposive sampling. Samples gained were 120 SMEs. In analyzing the data, researchers employed Structural Equation Model (SEM) method from software AMOS. Entrepreneurial marketing activities are closely related to creating competitive advantage through innovation in the creation of better products, processes, and strategies to satisfy customer needs and desires. Hypothetical testing results showed that network capability and entrepreneurial marketing are important factors that significantly influence competitive advantage of SMEs. Networking capability, entrepreneurial marketing, and competitive advantage are important factors that significantly influence marketing performance of SMEs. Therefore, networking capability, entrepreneurial marketing, competitive advantage, and marketing performance must be developed for sustainable the successfulness of SMEs.
This study aims to analyze the level of visitor satisfaction on the service performance of Marina Semarang beach. The method of measuring visitor satisfaction uses the IPA (Importance-Performance Analysis) method or the Performance Interest Analysis and the Customer Satisfaction Index or Customer Satisfaction Index (IKP). Data was collected by filling out questionnaires and interviewing 440 respondents who were visitors to Marina Semarang Beach who were domiciled in Semarang. The questionnaire consists of 3 parts: first, visitor characteristics data, second assessment/perception of visitors about the performance (performance) at the tourist attractions Marina Semarang Beach, third assessment/perceptions about the importance (importance) in tourist attractions Marina Beach Semarang. A total of 274 respondents or 62.27%, this shows that the respondents are satisfied, meaning that the implementation of the attributes of Sapta Pesona Marina Beach Semarang is satisfactory. a total of 437 respondents or 99.3%, this shows that respondents feel it is important that the implementation of the attributes of Sapta Pesona Marina Beach Semarang is expected to be improved.
Persaingan di era globalisasi ini memposisikan perusahaan untuk mampu mengembangkan dan merebut pangsa pasar (market share), salah satu faktor penting dalam merebut pasar yaitu melalu penciptaan merek produk perusahaan yang baik. Penelitian dilakukan untuk menguji pengaruh persepsi kualitas dan word of mouth terhadap minat beli smartphone Samsung mahasiswa Politeknik Negeri Semarang. Sampel penelitian ini sebanyak 120 responden. Teknik analisis data menggunakan SEM (Structural Equation Model) AMOS 21.0. Pengukuran untuk konstruk eksogen dan endogen di uji menggunakan analisis konfirmatory dan uji kelayakan full model yang dianalisis menggunakan SEM dimana didapatkan hasil Goodness of Fit untuk Chi-Square 56,605; probability 0,185; CMIN/DF 1,179; GFI 0,928; TLI 0,989; RMSEA 0,039; CFI 0,992. Hasil dari pengujian hipotesis dapat ditarik kesimpulan bahwa persepsi kualitas dan word of mouth berpengaruh positif dan signifikan terhadap brand image. Persepsi konsumen dan word of mouth berpengaruh positif dan signifikan terhadap minat beli konsumen.
Kehidupan bisnis ber-etika maksudnya segala usaha yang memproduksi barang maupun jasa dalam aktifitasnya mengedepankan nilai-nilai etika, dalam hal ini nilai etika yang dianut adalah nilai-nilai etika yang terdapat di dalam ajaran agama Islam. Ada asumsi dimasyarakat bahwa orang yang berbisnis dengan nilai-nilai etika akan banyak mengalami kerugian, karena bisnis merupakan usaha mendapatkan keuntungan yang sebesar-besarnya. Mereka merasa khawatir dan trauma dengan bisnis ber-etika, kendatipun dilapangan ditemukan bahwa bisnis itu perlu ber-etika salah satunya dengan etika agama, seperti ketika seseorang bisnis di daerah Bali yang mayoritas ber-agama Hindu, ketika ada hari Nyepi maka seluruh daerahnya sebagian tidak dibenarkan adanya listrik penerang (lampu harus padam), seorang pembisnis jika menolaknya pasti akan di ditegur atau bisnisnya dilarang ber-operasi karena telah melanggar aturan agama di Bali. Seorang muslim yang baik menyadari bahwa ber-etika dalam berbisnis merupakan bagian dari syariat agama Islam. Sebagai ajaran yang universal yaitu menyangkut semua aspek kehidupan manusia, agama yang rahmatan lil ‘alamin menekankan agar pemeluknya selalu mengintegrasikan nilai-nilai agama Islam dalam tata nilai kehidupan bisnis ber-etika. Banyak ayat-ayat Allah dan hadis/Sunnah Rosulullah SAW serta pendapat jumhur ulama yang masyhur, ajaran agama Islam tidak bisa dipisahkan dalam aspek kehidupan manusia, bahwa Islam menyangkut hubungan vertikal yaitu Ibadah maghdho yaitu hamblum minallah dan hubungan horisontal dikenal ibadah ghoiru maghdo atau hamblum minanaas (hubungan manusia dengan manusia) serta terkait ilahiyah. Berbisnis merupakan bagian dari pengabdian kepada Ilahi, sehingga bisnis yang halal dilakukan setiap muslim tidak melanggar syari’at agamanya (Islam), mereka merasa Allah melihat kehadiran dalam bisnisnya.
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