The Khmer ethnic minority civil servants in the Mekong Delta have an important role. They are the ones who deploy and implement the state's policies and laws for the people, and they directly manage the society in the region with order, stability, and development. Cadres and civil servants of Khmer ethnic minorities are the bridge between the state and the people, they reflect the people's legitimate thoughts and aspirations for the state. The study aims to explore the factors affecting the policy of training and fostering civil servants of Khmer ethnic minorities in the Mekong Delta, Vietnam. Research data were collected from survey results by questionnaires from 875 survey samples in the Mekong Delta, Vietnam. Research results in the SEM model show that there are six factors affecting the policy of training and fostering civil servants of ethnic Khmer people in the Mekong Delta, Vietnam, including Objectives and content of the policy; Resources for policy implementation; Coordinate policy implementation; The capacity of policy enforcement agencies; Economic, political, cultural, and social environment; Awareness and capacity of policy beneficiaries. From the research results, a number of contents are discussed and proposed to contribute to improving the quality of implementation of policies on training and fostering civil servants of Khmer ethnic minorities in the Mekong Delta, Vietnam.

Citizen satisfaction is one of the essential factors reflecting the quality of public administrative services provided by state administrative agencies. The study aims to assess citizens' satisfaction with the quality of public administrative services in the Mekong Delta, Vietnam. Research data were collected from survey results using questionnaires from 792 survey samples in the Mekong Delta, Vietnam. Research results have shown that citizens are satisfied with the quality of public administrative services in the Mekong Delta, Vietnam. At the same time, there are six factors affecting citizens' satisfaction with the quality of public administrative services, including (1) Reliability; (2) Service capacity of staff; (3) Service attitude of staff; (4) The service level of staff; (5) Infrastructure; (6) Administrative procedures. Research results show no difference in citizen satisfaction in gender, age and education groups. Besides, the survey area group has a difference in citizen satisfaction. The research results have theoretical and practical significance for public administration in Vietnam. From the research results, several contents are discussed and proposed to improve citizens' satisfaction with the quality of public administrative services in the Mekong Delta, Vietnam.