This article explores how universities have implemented research performance systems. It considers how researchers working as managers assume the responsibility for research groups, and how they deal with managerial pressures from higher levels of management and outside forces. Drawing on in-depth interviews with research managers, we discuss how this particular responsibility is shaping up in their practices and perceptions. This article shows how role ambivalence enables research managers to view stricter performance requirements as being both problematic and challenging. These managers engage in alternative ways of moulding and legitimizing their activity by negotiating its terms and conditions with the universities and researchers alike. The notion of resilient compliance is put forward to convey the idea that research managers' ambivalence regarding prevalent pressures is subsequently reconciled by introducing new organizing elements into the workplace. We argue that because a focus on agency appears lacking in analyses of performance management in universities, academics' power to deal with potentially adverse situations imposed by managerialism has been largely underestimated.

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Since the end of the 1970s, all European systems of industrial relations have experienced some common developments. In order to shed some light on this subject we look for common as well as specific changes within some selected systems of industrial relations in Europe. Therefore, we deal with the moving forces behind these tendencies which are, on the whole, global in character. We discuss the institutional responses to these general developments in the United Kingdom, France, and Germany. These countries have been chosen because their industrial relations are generally seen as belonging to different types of systems.We conclude that many responses are still national specific and, in line with the distinguished national logics of collective action, to be defined respectively as the logic of contract, the logic of opposition and the logic of cooperation. At the end some reflections about the future of European industrial relations are presented.