Generally, there is congruence in the perspectives on self-medication between the advice-giving pharmacist and the consumer. The consumers still lack awareness that pharmacists can help them to self-medicate more safely and effectively. Therefore, more effort in public education is warranted. The current state of poor documentation of the advisory function of community pharmacists should be improved.

The pharmacist-operated DICs in Singapore have comparable standards to established DICs in Australia, the U.K. and U.S., while the workload and activities of the local DIC pharmacists are similar to their counterparts in these countries. It is recommended that the DICs institute formal quality assurance programmes and expand the training and job scope of the DIC pharmacists.