Problem statement: With the proliferation number existence of Malaysia e-government websites, the usability and accessibility feature may has been overlooked by website developers. Approach: The main objective of this study is to investigate the usability and accessibility of Malaysia e-government websites. The usability measures are being measured by using Nielson usability guideline for the uploading speed and page size of the main page and number of broken links. The accessibility is measured by using Web Content Accessibility Guidelines 1.0 (WCAG). Samples of 155 Malaysia e-government websites were selected from federal government websites and state government websites available at http://www.malaysia.gov.my. The usability and accessibility of the websites was analyzed by using several automatic evaluation tools such as Websiteoptimization, Axandra and EvalAccess 2.0 tools. Results: The evaluation process revealed several issues on usability and accessibility of Malaysia e-government website. There is high number of usability (speed and number of broken links) and accessibility problems for state website upon comparing to federal website. Conclusion/Recommendation: This study provides few recommendations for further improvement of the usability and accessibility features of e-government website based on the highlighted issues and key findings reported in this study
<span>This paper presents a study to conceptualize a cloud computing adoption reference model. The case study on the cloud computing adoption was done in one local public university in Malaysia. The case study was conducted to understand in-depth and real context phenomenon by investigating the influencing factors of cloud computing adoption. The main objective of this study is to design a cloud computing adoption reference model. This study applied Technology-Organizational-Environmental (TOE) Framework by Tornatzky & Fleischer and Diffusion of Innovation by Rogers as the theoretical background of the Cloud Computing Adoption Reference. Ten interviews were conducted with key informants. The theme pattern analysis of data were done by using qualitative computer programs, Atlas.ti. The findings are shown in summarize patterns that supports the conceptualization of cloud computing adoption reference model. Future work include the adaption of cloud computing adoption reference model specifically for the niche area of mobile computing.</span>
<table width="593" border="1" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" width="387"><p>There are few studies on factors influencing cloud computing adoption in higher education institutions. However, there are lacks of understanding of the cloud computing adoption issues in the university. The main objective of this study is to investigate factors influencing cloud computing adoption in a higher education institution. The research method involved using qualitative interviewing with relevant stakeholders and case study at one public university in Malaysia. The analysis was done by using Atlat.ti. There are eighteen factors that have been coded into three main categories of Technological, Organizational and Environmental. These are among factors to influence the decision of cloud computing adoption for a public university. The first category (Technological) consists of nine factors; (i) relative advantage, (ii) cost reduction, (iii) ease of use, (iv) compatibility, (v) operational requirement, (vi) security, (vii) sustainability, (viii) trialability and (ix) complexity, The second category (organizational) consists of four factors; (i) infrastructure readiness, (ii) top management, (iii) knowledge and IT skillset and (iv) financial. The third category (environmental) consists of five factors; (i) Cloud Service Provider, (ii) Geographical, (iii) Data Privacy, (iv) Guideline and Policy, (v) Service Level Agreement (SLA). The result may provide a reference for the adoption of cloud computing in the area of mobile learning or mobile computing. Future work involves conducting similar studies at other case studies including public and private universities in Malaysia.</p></td></tr></tbody></table>
The awareness of the importance of usability and accessibility in Malaysia is demonstrated with the setting-up of usability laboratories from local universities and agency and studies in different applications. This study share the interest on creating awareness of the importance of accessibility and usability criteria by investigating the accessibility and usability level of Malaysia Higher Education Website. This study used 120 samples of higher education institution websites from the online portal of the Ministry of Higher Education (http://www.mohe.gov.my). The accessibility evaluation was done by using automatic evaluation to access the accessibility level according to WCAG 1.0 guideline. Usability evaluation was also done on page size, speed and broken link. The study revealed several accessibility and usability issues revolving Malaysia Higher Education website. We end our study with few recommendations for further improvement of the website usability and accessibility towards better improved online services and information for normal and disabled user.
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