With the popularization of personal computers and the development of the Internet, the number of netizens is increasing. The emerging B2C e-commerce platform shows the fierce competition in the e-commerce market. B2C e-commerce distribution is faced with the problems of high distribution cost, long time, and poor quality, which leads to the poor user experience of B2C online shopping and the lack of trust in e-commerce enterprises. This research mainly discusses the user experience evaluation of B2C e-commerce websites based on fuzzy information. First, the AHP analytic hierarchy process is used to construct a hierarchical evaluation system, and then, the two-by-two judgment matrix is compared to the index factors at all levels, and experts are invited to score the method to determine the weight of each index to test whether it meets the consistency requirements. Finally, the fuzzy comprehensive evaluation method is used to perform fuzzy conversion of the original weight, and the membership degree set of the user experience evaluation factors is given, and the fuzzy comprehensive calculation result of the B2C website performance level is calculated. By combining in-depth interviews with website users and questionnaire surveys to analyze the behavioral characteristics of user information navigation, summarize the demand list for product search, product selection, product comparison, and product detail page browsing, and provide a reference for the design and development of information navigation. Calculating the decision model, mainly using fuzzy calculation, calculate the foreground value under each attribute and get the comprehensive foreground value. By comparing with the decision-making behavior model constructed by expected utility theory, it is found that the behavioral decision-making model constructed in this paper based on prospect theory can be closer to the actual situation. In this study, the satisfaction with the function provided reached 68 points, the emotional response 66 points, the aesthetic response 70 points, and the information construction 64 points. Through empirical research, the key factors affecting user satisfaction of B2C e-commerce logistics distribution are summarized, and a B2C e-commerce logistics distribution evaluation system based on user experience is established. This research will provide methods and ideas for the research on user experience design of e-commerce websites and the research and development of related network products. The article helps to draw out the countermeasures and suggestions for the development of the current B2C e-commerce logistics distribution.
With the rapid development of science and technology, the proportion of nanomaterials is increasing. With the advantages of height, strength, high density, and lightweight, nanomaterials have become the preferred manufacturing materials in many industries. In the procurement business of e-commerce, the utilization rate of nanomaterials is getting higher and higher. However, due to the long manufacturing cycle, high consumption loss, and high transportation damage rate of nanomaterials, there are often many problems in the procurement process. In this paper, we use the methods of case investigation and experimental research to study the innovation of procurement mode of nanomaterials in e-commerce. The data show that the use of nanomaterials has become the first choice of many manufacturers and suppliers and has a more and more frequent trend in the use process. Nanomaterials are suitable for industrial application due to their low transportation and storage costs and high procurement efficiency. However, at present, nanomaterials need further innovation to achieve more applications. In this paper, the procurement model and marketing model are innovated to make the e-commerce procurement business of nanomaterials more convenient. From these studies, this paper concludes that the most important thing for the procurement of nanomaterials is to find out the customers’ needs, and then according to the user specifications of nanomaterials, achieve the best logistics and distribution methods in the transportation process. The innovation of the e-commerce procurement mode of nanomaterials can greatly facilitate the development of business. Under the innovative mode, the transportation cost and procurement efficiency have been greatly improved, about 2 points higher than before, and the procurement value has also increased by 3 points to more than 6 points. At the same time, the innovation of e-commerce procurement mode of nanomaterials can make the related upstream and downstream industrial chain reach a very saturated state and make the scientific and technological innovation and procurement salesman in the industry more smooth and reliable.
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