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In this paper, we present a wayfinding prototype system based geo-coded QR codes for individuals with cognitive impairments. The design draws upon the cognitive models of spatial navigation and consists of wayfinding devices and a tracking system. Compared to the sensor network approach, it is easy to deploy because of low cost and short time frame. The prototype is tested with routes on a campus where a rehabilitation trained job coach oversees the process. The results show the prototype is user friendly and promising with high reliability.

This paper reflects upon the process of introducing social media systems into supported employment programs for peoples with severe mental illness in Taipei. Such intervention represents the encounter of two different worlds that are often-unknown to each other, i.e. IT student engineers and job coaches in NGOs. With the participatory and cyclic feature of action research approach, the process can be divided into three stages: technology-led stage, mutual infusion stage, and service-led stage. The focus of this research is to illustrate how action research provides a site for the infusion of two different horizons, that is technology experts in academia and social service providers in NGOs. The existing problems in the use of IT within NGOs were studied and changes through coinquiry and interventions were implemented towards better utilization of IT and higher levels of service qualities. The researchers utilized an action research approach to investigate the problems, plan the actions, intervene, assess the effectiveness resulting from the actions, and specify learning outcomes.

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