SummaryInformation communication technologies (ICTs; e.g., smartphones) enable employees to work anywhere and anytime, blurring work and family boundaries. Building on this trend, this study draws from work–family border/boundary theory to examine antecedents and consequences of employees' weekly experiences of ICT demands (i.e., being accessible and contacted for work after hours via ICTs). A sample of 546 elementary teachers completed a registration survey and a weekly diary for 5 weeks. Multilevel modeling results suggest that ICT demands as a form of work intrusion in the home can constitute a source of significant weekly strain (i.e., negative rumination, negative affect, and insomnia). As border crossers, teachers' adoption of a technological boundary tactic (i.e., keeping work email alerts turned off on mobile phones) was related to lower weekly ICT demands. As important border keepers at work, school principals' work–family support was related to teachers' lower weekly ICT demands, whereas parents' after‐hours boundary expectations were related to teachers' higher weekly ICT demands. Moreover, teachers' boundary control was found as a mediating mechanism by which the two border keepers influenced teachers' ICT demands−negative rumination link. That is, teachers who received fewer boundary expectations and/or more work–family support had greater boundary control, which in turn buffered the ICT demands–negative rumination relationship.

The workplace gossip construct is currently divergently interpreted by organizational scholars, with perceptions of its origins, functions, and impacts varying widely. In this comprehensive narrative review, we seek to provide much needed clarity around the often studied and frequently demonstrated employee behavior of workplace gossip by synthesizing gossip studies conducted during the past four decades in both the organization and psychology literatures. The first section of our review considers measures, designs, and theoretical frameworks featured in these studies. In the second section, we consolidate and integrate research findings from the extant literatures into three emerging categories of gossip antecedents (intrapersonal, interpersonal, and organizational antecedents), four categories of gossip functions (information exchange, ego enhancement, social integration, and social segregation), and three categories of gossip consequences (consequences for gossip senders/ recipients, for gossip targets, and beyond the triads). In the last section, we propose an integrative model to guide future investigations on the antecedents, functions, and consequences of workplace gossip. Our review aims to provide a clear overview of existing gossip research across the organization and psychology literatures and to highlight several important trends to open up various opportunities for future impactful workplace gossip scholarship.

The leader-member exchange (LMX) literature proposes that leaders tend to differentiate the quality of relationships among their followers, but it remains unclear how individual LMX and LMX differentiation (i.e., the degree to which followers' LMX quality with the same leader varies within a team) may jointly shape follower well-being such as work stress. Drawing from a resource perspective, we hypothesize that LMX differentiation reduces the beneficial effect of LMX on work stress via decreasing perceived distributive justice. Work stress is further hypothesized to mediate the relationship between LMX and employees' proactive behavior and prosocial behavior. Three empirical studies were conducted to test the hypothesized model. Study 1 surveyed a sample of 1,181 employees nested in 120 teams from a Chinese insurance firm across three time points; Study 2 manipulated both LMX and LMX differentiation in a vignette-based experiment using 140 full-time employees in the United States; and Study 3 surveyed 440 full-time employees in the United States across three time points. Results provided converging evidence for our hypothesized model and suggest that one's relationship with their leader-both on its own and in relation to others' relationships with the same leader-may serve as an important source for their psychological well-being (or lack thereof). Theoretical and practical implications were discussed along with limitations and future directions.

Whereas meta-analytical research draws a relatively unfavorable picture of the usefulness of self-presentation on the job, our study challenges this view by highlighting the benefits of such behaviors during newcomer socialization. Drawing from social influence theory, the current study examines how and when newcomers’ self-presentation, in the form of ingratiation and self-promotion, facilitates their socialization success (indicated by affective commitment, job performance, and promotability) by shaping their supervisors’ relational and work-based socialization efforts. Data from a time-lagged field study of 355 newcomer-supervisor dyads provided support for the proposed model. In particular, we found that ingratiation was positively related to supervisor relational socialization effort, which in turn was positively related to newcomer affective commitment. Additionally, self-promotion was positively related to supervisor work-based socialization effort, which in turn was positively related to newcomer job performance and promotability. Drawing on social influence theory’s notion that characteristics related to the influencer may further affect self-presentation effectiveness, we found that newcomers’ interpersonal influence and work role clarity weakened the positive effects of newcomer self-presentation on supervisor socialization efforts. These findings illustrate how newcomers can achieve desirable socialization outcomes by enacting social influence on organizational insiders with self-presentation, extending the literatures on both self-presentation and newcomer socialization.

Does ‘being nice’ to each other always improve employee performance? Although research on workplace incivility has been growing, little is known about the flip side of it – workplace civility. In fact, different theoretical perspectives have suggested that civility could have positive (i.e. the flexibility perspective) or negative (i.e. the heuristics perspective) cognitive implications. In the current research, we examined whether and when workplace civility (operationalized as team civil communication) influences team members’ role performance in two studies. In Study 1, we recorded team civil communication among 108 teams of students who participated in a team-based simulation, and found that team civil communication enhanced team members’ role performance. In Study 2, we observed and coded 186 real-time surgeries conducted by surgical teams from a health-care center. Results showed a more nuanced and complex pattern regarding the influence of team civil communication, insofar as it enhanced team members’ role performance in teams with less complex tasks, but the effect decreased or even flipped to negative when team task complexity increased. These findings suggest that civility can have both positive and negative influences on performance, with the net effect being contingent upon the broader environmental demands faced by the team.