This research aims to evaluate the risk management of automated welding, coating and overlay projects for a client in the steel industry. For a project of this magnitude, in which the impact of failure compromises the result of the customer's operation and the image of the service provider, a detailed planning of the stages is important and the contracted company appoints a qualified project manager to increase the chance of success. The methodology applied is qualitative, with a single exploratory case study. The data collected are from three sources: interview with those responsible for the project, analysis of documents from the project carried out and direct observation. It was found that the client contracting the project scored as satisfied with the results, due to the technology used and the close relationship, but the supplier company uses few methods of risk survey, monitoring and feedback, with limitation to analyze technical risks , which opens up the opportunity for improvement. It is suggested the implementation of means by which the organization makes it possible to assess risk from the formal information feedback process, without relying only on the accumulated experience of its professionals. What will boost your growth and develop competitive advantage.
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