Relationship building through social network sites (SNSs) requires privacy disclosure that involves a calculus of potential benefits against privacy risks. Tie formation (e.g., friending, following, or connecting) on SNSs is one of the most significant forms of privacy disclosure that not only communicate one’s willingness to disclose but can also reveal past activity history and invite future interactions. Based on the communication privacy management theory, the current study examines how users consider the privacy calculus and tie-formation affordances of the SNSs to manage ties across multiple SNSs. Using an online survey of 630 Facebook and/or Instagram users, the study revealed that individuals with higher privacy concerns strategically manage their privacy by connecting with different relationship ties through different SNSs as a way to construct sociotechnical boundaries between networks. The findings have implications for understanding privacy management online and provide a potential explanation for the privacy paradox.
PurposeSocial networking sites (SNSs) offer people the possibility of maintaining larger networks of social ties, which also entails more complex relationship maintenance across multiple platforms. Whom to “friend” and via which platform can involve complex deliberations. This study investigates the relationships between users' perceived friending affordances of five popular SNSs (Facebook, Twitter, Instagram, Snapchat and LinkedIn) and their friending behaviors concerning strong ties, weak ties (existing and latent ties) and parasocial ties.Design/methodology/approachAn online survey using Qualtrics was provided to participants (N = 626) through Amazon's Mechanical Turk (MTurk). The survey asked their SNS use and their friending behaviors with different ties on each of the sites.FindingsUsers' friending decisions are dependent on an interplay of socio-technical affordances of each SNS and specific needs for the ties. The authors found that the affordances of bridging social capital and enjoyment are aligned with friending weak and parasocial ties, respectively. The affordances of bonding social capital were not valued to friend strong ties.Originality/valueThe study extends the affordance and social capital literature by assessing users' perceived, contextualized SNS affordances in relation to actual communication behaviors in friending different social ties. This approach provides contextualized insights to friending decisions and practices on SNSs.
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